Effectively the brick-and-mortar store is now a fundamental part of the supply chain, operating as both a hub and spoke in the supply chain, along with the traditional role of primary sales channel within a retailer. While the changing role of the brick-and-mortar store naturally creates more moving parts in the store and in the supply chain, there are also opportunities to optimize the business as a whole with flexible business intelligence. Below are three of the top capabilities that can be delivered to take advantage of the data created by the changing role of the retail store:
So who does this well? A great example is the UK-based retailer Lush Cosmetics. Using Qlik, Lush was able to build a dashboard delivering a central point for live data analysis, contributing to savings of over £1 million in stock loss within two years. For more on their story you can hear it directly from Lush’s Head of Reporting and Data Services (and 2015 Qlik Luminary) Scott Silverthorn in this interactive PDF.