On to the Difficult Part
Most retailers have a dozens of different systems on the back end that make them scalable on the front end to meet their customers’ expectations. These systems have grown over time as well, so a thirty-year-old retailer might have several point of sale systems, several warehouse management systems, planning systems (or spreadsheets), dozens of other supply chain systems, an ERP system or two, an e-commerce site was added in the 1990’s and hundreds of shadow databases that the business has created to work around Corporate IT processes. Most of these systems are moderately integrated because they are managed by a skeleton crew that wears quite a few hats in the organization, and are spread very thin.
Once a retailer is acquired, their hundreds of systems are thrown into the mix with the acquiring companies hundreds of systems. In order to successfully manage your business through this important time of change a retailer needs a modern visual analytics platform that can thrive in an imperfect environment to move the business forward.