In fact, patient waiting times for surgery were decreased by 60% from about 100 days to about 40 days and the average length of stay decreased from 5.5 to 3.5 days, while complications following surgery fell by a third and procedure costs dropped 15%.
”With the help of Qlik we have been able to analyze data from two wards, which resulted in us resolving a longstanding concern about various long hospital stays within five months.” - Maziar Mohaddes, orthopedic surgeon.
Some of these changes were more procedural in nature, but produced meaningful results. Notably, the physiotherapists began visiting patients two hours after their surgery to get them mobile. This allowed the patients to accelerate their recovery and it improved patient outcomes across the board by reducing the risk of postoperative complications. Accelerated patient outcomes means shorter hospital stays, through these changes, the average stay was reduced by 50% in 3 months of using Qlik.
All of these improvements have resulted in happier patients as well. According to data pulled from the Swedish Hip Arthroplasty Register: SU’s satisfaction rate rose from 86 percent in 2013 to 90 percent in 2014.
With the help of Qlik partner Mindcamp, the orthopedic department is continuing to see new improvements – today they have built 20 different applications to monitor all the steps in their process from hospital entry to patient discharge.
Orthopedists at SU have increased insight into their data, but this quote from the Chief of Prosthetics sums it up perfectly:
“We have introduced a new control system where the patient experience, quality and efficiency are crucial. It is with immense pride that we manage to make our patients happier. My colleagues and I think that work has become more fun.” - Jonas Thanner, Chief and Section Chief of Prosthetics.